Who we are
Our website address is: Learn More About Username SACCO
Your privacy is important to us. This policy explains how Username SACCO collects, uses, stores, and protects your personal information.
1. Information We Collect
We collect the following information when you:
- Register as a member: Name, ID/passport number, email, phone, physical address.
- Apply for loans: Employment details, income documents, banking/remittance history, and next of kin.
- Use our website or portal: IP address, login details, and user activity data.
2. How We Use Your Information
We use your information to:
- Verify identity and eligibility for SACCO membership.
- Process savings, loan applications, and transactions.
- Communicate updates, statements, and notifications.
- Comply with legal and regulatory obligations.
3. Data Sharing
We may share your information with:
- Regulatory bodies (e.g., the Ministry of Co-operatives).
- Financial institutions for payment or remittance facilitation.
- Username Properties Ltd, when facilitating land/property-related loans or investments.
We do not sell your personal data to third parties.
4. Digital Security
We implement strong security protocols, including:
- Data encryption.
- Multi-factor authentication.
- Role-based access to sensitive information.
- Regular audits and system monitoring.
5. Cookies and Tracking
Our website may use cookies to:
- Improve user experience.
- Monitor system performance.
You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Access and update your personal data.
- Request data deletion or restriction (subject to legal and contractual obligations).
- Object to marketing communications.
Requests can be made by emailing: sacco@username.co.ke
7. Data Retention
We retain your data only as long as necessary to:
- Provide services to you.
- Comply with legal, tax, or regulatory obligations.
8. Third-Party Services
If you access third-party services (e.g., payment processors, WhatsApp support), your data will be subject to their privacy policies.
9. Policy Updates
We may update this Privacy Policy from time to time. Members will be notified of significant changes via email or website notifications.
10. Contact Us
For questions or complaints regarding your data:
📧 Email: sacco@username.co.ke
📞 Call: +254 725 000 680
📍 Visit: Le’mac Towers, 4th Floor, Westlands, Nairobi